How to set automatic alerts in QC10.0 from GUI

When a QC user wants to get alerted for his defects whenever he want, he control this by using two features:

1.Automatic Follow ups

2. Automatic Alerts

First one is simple to set automatic follow ups.

prior settings needed for automatic follow ups:

1.Set autoemail configuration from tools->project customize

2. select "Send an Email now" Check box

3. Test it now by clicking the Test now button just beside it

to receive an email, the user should be associated with the valid e-mail id

4 now to set the automatic follow up go to the defect module, select particular defect and click on follow up flag

5. A pop up window will be displayed asking to select the date and to write description of the follow up

6.Select the date and enter some meaning description and click ok.

7. Go to the particular defect to which you set an automatic follow up and you can find a gray colored flag in the follow up column of that defect.This indicates that you are following up with that defect

Now for automatic alerts also you will find an icon "!"(Exclamatory mark) and follow the same procedure.But it will not happen? why ? ( if you are able to set it up from GUI as an administrator, please let me know)

Here I am explaining how to set it up from QC database as administrator

Log in as administrator into project you have in QC(most of the times its demo),Select the ALERT Table

Customize your project to receive automatic email when assigned to , modify , status for all defects

Execute an SQL Query to retrieve the defects to which you want to set an alerts

1 for follow ups

2. automatic alerts

If you want to set alerts , execute update SQL Query to set all the defects with digit 2 in the column

prior to that make sure the flag for auto-email feature is "Y" if not fire an SQL query to set it to Y

then go to defect module and change the defect details like status or description or severity

Then you will receive an email to alert the changes you made



Am I missing any thing to mention here, feel free to add your comments to this post to refine it

soon I am updating screenshots for this, so by then I can add your comments along with your name as well